Specialist R&D Tax & Grant Funding Advisors

Customer Services Executive

Myriad Associates is seeking a professional and self-motivated Customer Services Executive to support the team and our continued success.

Are you an experienced Customer Services Executive , with a can-do attitude and exceptional organisation skills? Are you seeking an opportunity where your contribution will be appreciated by a friendly and supportive team?

Location: Market Harborough, Leicestershire

Hours: Monday – Friday, 8:30am - 5pm

Renumeration – £24,000 - £28,000 + 5% pension, laptop + 25 days holiday.

Are you a highly organised, result orientated professional seeking an exciting and varied role?   

Do you want to have a real and visible impact on the business and enjoy speaking to prospective customers?

Myriad Associates is a well-respected and growing specialist R&D tax, video games tax and grant bid writing consultancy business. Myriad delivers optimised R&D tax claims by offering a ‘best in class’ consultancy service and through its R&D claim portal – www.taxcloud.co.uk

Due to continued success, the company now has an exciting opportunity for a talented individual to help grow the business. In return, the individual will receive a myriad of avenues for future career development.

Responsibilities include; 

  • First point of contact for all new enquiries. Responding to all inbound calls and emails. Establishing the best course of action to escalate qualified enquiries
  • Effective utilisation of the company’s CRM system, to manage prospective clients thorough the business development process.
  • Supporting the rapid on-boarding of new clients, by swiftly and accurately completing Client Due Diligence and individual identity checks.
  • Credit control, ensuring clients pay to terms and chasing payment of outstanding invoices.

Skills and experience required;

Candidates for the role of Customer Services Executive must be a confident, self-motivated, results focused professional with at least 2 years’ experience in a customer/client services role, preferably gained within a business to business environment. Candidates must also possess:

  • Well-organised, confident, punctual and professional manner
  • Excellent verbal and written communication skills
  • Good attention to detail and a quick learner
  • Proficiency in Microsoft’s Office suite of programs (i.e. Excel, Word, etc)

If this sounds like you, then please apply now.

Apply now!

To apply for this role please send your CV and a covering letter to hr@myriadassociates.com. Direct applications only, no agencies.